Contact
Talk to the AgentOS team
Have a question about the local-first workspace, AOS Nodes or pricing? Send us a note below and we will get back to you by email — no ticket system, no chatbot, just the team that builds AgentOS.
Send us a message
This form goes straight to the Namtech team building AgentOS — the same people writing the code, not a support queue or a chatbot. We read every message ourselves.
What to expect
- We reply by email, usually within a couple of business days.
- Billing is pre-launch — we are happy to talk through pricing without any commitment.
- Your details are only used to reply to your enquiry.
Before you write
What to include in your message
A few details up front help us get you a useful answer on the first reply, instead of a round of clarifying questions.
What you're trying to do
The app you're using or interested in — Files, AI Chat, Accounting, CRM, Email, Marketing Content, AI Notes or Translation — and what happened.
Which plan or pack
Lite, Standard or Pro, or a one-time token pack — even if you have not signed up yet and are just comparing options.
Mac or GCP, if it's a node question
Whether you're registering your own Mac or connecting a GCP instance, and what you saw when it did not work.
The best way to reach you
We reply by email to the address in the form — double-check it before you hit send.
After you submit
What happens after you submit
No ticket number, no chatbot triage — here is the actual path your message takes.
AgentOS is still pre-launch, so we would rather be upfront than promise something we cannot deliver yet: billing is not wired for live payment, the referral leaderboard and some in-app flows are still being built, and remote GCP nodes are a direction we are actively shipping toward rather than a one-click feature today. If your question touches any of that, tell us and we will give you a straight answer on where things stand.
It lands with the team
Your message is stored as a lead and shows up for the Namtech team behind AgentOS — the people building the product, not a first-line support desk.
We read it and reply by email
We do not run a live chat or phone line yet, so every reply goes to the email address you gave us, usually within a couple of business days.
We tell you where things stand
If your question touches something that is not fully live yet — billing, remote GCP nodes, certain in-app flows — we will say so plainly instead of overselling it.
Pre-launch note: there is no automated ticket tracker behind this form yet, so if you do not hear back within a few business days, it is worth sending a follow-up rather than assuming it was missed.
FAQ
Common questions about getting in touch
Who actually reads these messages?
The Namtech team building AgentOS reads every message that comes through this form directly — there is no outsourced support desk or chatbot in between.
How long until I hear back?
Usually within a couple of business days, by email, to the address you give us in the form.
Is there a phone number or live chat?
Not yet. AgentOS is pre-launch, so this form and email are the only channel right now — we will add others as the product matures.
Can I ask about pricing before I sign up?
Yes. We are happy to talk through the Lite, Standard and Pro plans, or the one-time token packs, with no commitment. Billing is pre-launch and not wired for live payment yet, so any numbers we share are indicative.
My question is about connecting a Mac or GCP node — what should I include?
Tell us which platform you are registering (your own Mac or a GCP instance you connect), what step you were on, and what you saw on screen. That is usually enough for us to point you in the right direction.
I sent a message and have not heard back — what should I do?
There is no automated ticket tracker behind this form yet, so if a few business days pass with no reply, send a short follow-up rather than assuming it was missed.